Refund Policy

1. One-time digital purchase

The world ticket bundle is a $4.99 USD one-time purchase containing three tickets. It does not renew automatically. Each used ticket adds 30 scenes and can extend eligible private-source retention as described at the purchase node.

2. Full refunds, voids and chargebacks

When a full $4.99 USD refund, void or chargeback is confirmed, Worldline Forge revokes the unused tickets allocated to that original transaction. Tickets already used to unlock scenes are not deducted again, and unlocked scenes are not retroactively removed.

Repeated notices for the same transaction do not cause a second revocation. A later chargeback after a completed refund does not double-revoke the same bundle.

3. Partial refunds and manual review

Partial refunds, transactions that cannot be matched to an original purchase, and inconsistent ticket ledgers require manual review. No automatic ticket adjustment is made in those cases. Contact support with the transaction ID so the purchase can be reconciled safely.

4. Requesting help

Use the support contact below for a failed checkout, missing tickets, an access problem or a refund review. Include the transaction ID and the email used for the Worldline Forge account. Never include a full card number or security code.

5. Your legal rights

This operational policy describes how entitlements are adjusted after payment events. It does not limit any refund, cancellation or other right that applicable law requires to be provided.